According to section 2, âONLINE CONTENTâ
âStrong vulgar language, crude or explicit sexual references, discussions of illegal drugs, and hate speech are always inappropriate Content for EA Online. Content standards may vary depending on where you are on EA Online, the type of game you are playing and the expectations of the community. Some game play and chat rooms may involve use of stronger language than others, including mild expletives. Always use your best judgment in online conduct. If you would not say something in a room full of people you have never met, or in the workplace, don't post it on our message boards or chat.â
âIf we removed Content that you created, we may send you a warning. If it's a serious offense or you've violated our rules before, we may ban you from participating on EA Online and terminate your Account.â
Any additional incidents or disputes regarding this particular issue will no longer be discussed.
Sincerely,
EA Rep Vladimir
Player Relations
Electronic Arts
--------------------------------------------------
Hi,
Just so i'm sure:
you are telling me that describing my creature with the text "This creature has an ugly ass" is considered "strong vulgar language"?
Then my question in response is:
Would "ugly bottom" be considered an appropriate alternative?
Regards,
***
--------------------------------------------------
Hello Sjors,
Thank you for contacting EA In-game support.
After further review of your account, we have determined [UglyAss] is in violation of the EA Terms of Service.
âStrong vulgar language, crude or explicit sexual references ⦠are always inappropriate Content for EA Online.âONLINE CONTENTâ
As a result, your account has been warned. Continued violations of the Terms of Service may result in suspensions and/or termination of your account.
Sincerely,
EA Rep Vladimir
Player Relations
Electronic Arts
--------------------------------------------------
Hi,
I understand you need to screen more than a million creatures for inappropriate content.
I also understand that you need to use some kind of automatic filters for that.
I do not understand why my creature has been removed (even from my local drive!!).
I assume it is because I used the word "ass" in the description of my creature.
Now I know that Americans are very prudish and can get sued for almost nothing.
But to ban the word "ass" out of sporepedia is a little childish to say the least.
I do not know by what amount my account is comprimised,
but I seriously would like you to reconsider the removal of my creature.
I grew really attached to it, and the loss is just unbearable.
Regards,
***
owner of the "UglyAss" creature.
--------------------------------------------------
gps@ea.com wrote:
> Hello,
>
> Your Electronic Arts account has been flagged for violating the Electronic Arts Inc Terms of Service. We believe that the violation or behavior is serious enough to bring to your attention as it may impact your future access to the service.
>
> Violation: Inappropriate Profile text
> <violation type:Language>
> <profile text:Name: UglyAss>
>
>
> Understanding the EA Terms of Service is extremely important, should you have any general questions or concerns please review the Terms of Service here: http://legal.ea.com/legal/legal.jsp?language=en. Should you then need additional assistance, or wish to appeal a violation, you can contact us here: http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=17.
>
> Sincerely,
> Customer Support
> Electronic Arts, Inc.
>
> EA.com Customer Relations
This post was edited by Fox at 29 Jun 2008
